Nagios Incident Manager is an enterprise-class incident management application that allows teams and individuals to track and solve problems faster using a powerful web-based application that offers security, mobility, third-party integration, and tools for collaboration. Nagios Incident Manager can be integrated easily with Nagios XI or Nagios Core’s built-in event handling, or any other third party tool with an easy-to-use web API for creating and managing tickets. Nagios Incident Manager is currently available for public beta testing, with install instructions posted below. Supported installation platforms are CentOS and RHEL 5/6, and we recommend installing the beta on a clean system.
Beta Installation Instructions
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cd /tmp wget http://assets.nagios.com/downloads/nagiosim/nagiosim-latest.tar.gz tar zxf nagiosim-latest.tar.gz cd nagiosim ./fullinstall |
Documentation and tutorials are coming soon!
For Nagios XI users, see documentation on Integrating Nagios IM with Nagios XI.
Sorry, but where is the “delete” button for deleting created incident?
There’s a button on the bottom left for updating incidents in bulk, and it allows you to close or resolve incidents.
Thanks for reply, but if o accidental created an issue then is there anyway to simply remove it ? Or it’ll come in case that my subbordinate misunderstood an normal event to an actually incident and submited it. Then i want a way to remove it from the report. etc… 🙂 anyway. Good tool.
Good point! We’ll look at adding in an administrator-only ability to delete an incident as well.
Is there any information available about pricing? The link that it shows is not working yet.
Yeah we’re actually in the midst of building those product pages as we speak, as well as determining final pricing. We’ll try and get those up ASAP.
Hi all,
I installed IM, but trying to access it from browser it told me that some SourceGuardian loader is needed. But the SourceGuardian isn’t Open Source SW and they want USD ~200.
Any advise pls?
The sourcegaurdian loaders should be installed along with Nagios IM. Lets follow up with this on the Incident Manager support forum and see if we can figure what’s going on.
http://support.nagios.com/forum/viewforum.php?f=25
Thank U so much, Mike! 🙂